Privacy policy

Last updated: 10 August 2026

Perimeter Software Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit getperimeter.co.uk, contact us, book a conversation, subscribe to updates or otherwise interact with Perimeter Software Ltd.

1. Who we are

Perimeter Software Ltd is a private limited company registered in England and Wales.

Company number: 17194761
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

For the personal information described in this Privacy Policy, Perimeter Software Ltd is generally the data controller.

If you have a privacy question or wish to exercise your data protection rights, please contact us through the Contact page on getperimeter.co.uk.

2. Information we collect

We may collect personal information that you provide directly to us, including:

• your name;
• work email address;
• telephone number;
• company name;
• company website;
• information you provide about a business process, project, software system or enquiry;
• information needed to arrange and manage meetings;
• newsletter subscription preferences; and
• any other information you choose to provide.

If you subscribe to our newsletter or other updates, we may also collect the date and time you subscribed and information needed to record your consent.

We may collect limited technical information when you use the website, such as:

• IP address;
• browser type;
• device information;
• pages requested;
• timestamps; and
• information required for website security and operation.

For legitimate business-development purposes, we may also obtain professional information from publicly available business sources such as company websites, Companies House, professional networking services and business directories. This may include your name, job title, organisation and professional contact details.

3. How we use your information

We may use personal information to:

• respond to enquiries;
• arrange meetings and process reviews;
• understand a business process, project or software requirement;
• prepare proposals;
• provide agreed services;
• maintain and improve our website;
• protect our systems against fraud, misuse and security threats;
• maintain appropriate business records;
• send updates where you have subscribed; and
• conduct appropriate business-to-business outreach where permitted by law.

We do not sell your personal information.

4. Our lawful bases

Depending on why we process your information, we may rely on:

Contract or steps before entering into a contract

Where you ask us to discuss, quote for or provide services.

Legitimate interests

Where processing is reasonably necessary to operate and develop our business, respond to enquiries, maintain customer and prospect relationships, secure our systems or conduct appropriate business-to-business development.

Where we rely on legitimate interests, we consider our interests alongside your rights, interests and reasonable expectations.

Consent

Where you actively choose to receive a newsletter or other marketing communication, or where consent is required for cookies or similar technologies.

You may withdraw consent at any time.

Legal obligation

Where we must process information to comply with applicable law.

5. Business development and direct marketing

We may use professional business contact information to contact organisations or business representatives where we reasonably believe Perimeter's services may be relevant to their work and where that communication is permitted by applicable law.

We will identify ourselves in marketing communications and provide an appropriate way to object or opt out.

You can object to direct marketing at any time.

6. Newsletter

If you choose to subscribe to the Perimeter newsletter, we may send occasional updates about:

• practical software and automation;
• Perimeter products;
• business-process improvement;
• insights and research; and
• company news.

Newsletter subscription is optional.

Sending an enquiry, booking a meeting or becoming a customer does not automatically subscribe you to the newsletter.

You can unsubscribe at any time using the unsubscribe option included in our marketing emails.

If you unsubscribe, we may retain a minimal suppression record so that we can continue to respect your preference.

7. Who we may share information with

We may use trusted service providers to help operate our business and website. These may include providers of:

• website hosting and infrastructure;
• email services;
• meeting and scheduling tools;
• newsletter delivery;
• analytics, where enabled;
• security and monitoring services;
• accounting or payment services, where relevant; and
• professional advisers such as accountants, lawyers or insurers.

We disclose only the information reasonably necessary for the relevant purpose.

We may also disclose information where required by law, regulation, legal process or a competent authority.

8. International transfers

Some of our technology providers may process personal information outside the United Kingdom.

Where a restricted international transfer takes place, we take reasonable steps to ensure an appropriate lawful transfer mechanism or safeguard is in place as required by UK data protection law.

9. How long we keep information

We do not keep personal information for longer than reasonably necessary for the purpose for which it was collected.

As a general approach:

• General enquiries: normally reviewed and deleted or anonymised after approximately 24 months from the last meaningful interaction, unless there is a legitimate reason to keep them longer.
• Newsletter information: normally retained until you unsubscribe or the newsletter service ends.
• Suppression records: minimal information may be retained after unsubscribe so that we can respect your opt-out.
• Customer, contractual, invoice and accounting records: may be retained for up to six years or longer where required by law, tax requirements, an ongoing dispute or another legitimate legal reason.
• Website and security logs: retained only for as long as reasonably necessary for security, troubleshooting and operational purposes.

10. How we protect information

We use reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;
• misuse;
• loss;
• alteration; and
• disclosure.

Access to personal information is limited to people and service providers who need it for legitimate business purposes.

However, no internet-based service can guarantee absolute security.

11. Your rights

Depending on the circumstances, UK data protection law may give you the right to:

• request access to your personal information;
• ask us to correct inaccurate information;
• request deletion;
• request restriction of processing;
• object to certain processing;
• request portability of certain information; and
• withdraw consent where processing relies on consent.

You also have the right to object to the use of your personal information for direct marketing.

These rights are subject to legal conditions and exemptions and therefore may not apply in every situation.

12. Complaints

If you have concerns about how we handle your personal information, please contact Perimeter Software Ltd first so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

13. Cookies

Our website may use cookies and similar technologies required for security, forms, sessions and normal website operation.

Where we use non-essential cookies or similar technologies that require consent, we will provide appropriate information and request consent before using them.

Please see our Cookie Policy for further information.

14. Third-party websites and products

Our website may contain links to third-party services and to Perimeter products such as RentNotice.

Those sites may have their own privacy policies and terms.

Perimeter's separate products may collect different information for different purposes, and their own privacy notices apply where appropriate.

15. Automated decision-making

We do not currently use information collected through getperimeter.co.uk to make solely automated decisions about individuals that produce legal or similarly significant effects.

16. Children

The Perimeter website is intended primarily for businesses and professional users and is not directed at children.

We do not knowingly seek to collect children's personal information through this website.

17. Changes to this policy

We may update this Privacy Policy when our website, services, technology or legal obligations change.

The latest version will be published on this page together with the date it was last updated.

18. Contact

Perimeter Software Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Company No. 17194761

Privacy enquiries can be submitted through the Contact page on getperimeter.co.uk.